Standard No.:	GB/T 16767-2010
English Name:	Service quality in the amusement park
Chinese Name:	游乐园（场）服务质量
Chinese Classification:	A12    Supply and Use Relation
Professional Classification:	GB    National Standard
Source Content Issued by:	AQSIQ; SAC
Issued on:	2011-01-14
Implemented on:	2011-6-1
Status:	valid
Superseding:	GB/T 16767-1997 Safety and service quality in the amusement park
Target Language:	English
File Format:	PDF
Word Count:	8000 words
Translation Price(USD):	140.0
Delivery:	via email in 1 business day

1 Scope This Standard defines the definitions and terms concerning amusement park and specifies the requirements in such aspects as facilities management, safety management, service quality and sanitation of amusement park. This Standard is applicable to theme parks with amusement facilities and various amusement parks. 2 Normative References The following documents contain provisions which, through reference in this text, constitute provisions of this Standard. For dated reference, subsequent amendments to (excluding the corrections), or revisions of, any of these publications do not apply. However, parties to agreements based on this standard are encouraged to investigate the possibility of applying the most recent editions of the standards indicated below. For any undated references, the latest edition of the document referred to applies.

Foreword i Introduction i 1 Scope 2 Normative References 3 Terms and Definitions 4 General 5 Facilities Management 6 Safety Management 7 Service Quality 8 Sanitation