Standard No.:	DB32/T 4513-2023
English Name:	Specification for prevention and treatment of automobile mainte?
Chinese Name:	汽车维修纠纷预防与处理规范
Chinese Classification:	R16    Highway vehicle utilization, maintenance and service
Professional Classification:	DB    Provincial Standard
ICS Classification:	03.080.30 03.080.30    Services for consumers 03.080.30
Issued by:	Jiangsu Adminstration of Market Regulation
Issued on:	2023-07-25
Implemented on:	2023-8-25
Status:	valid
Language:	English
File Format:	PDF

本文件规定了汽车维修纠纷预防与处理的总则、基本要求及纠纷预防、纠纷处理和持续改进的要求， 并给出了相关的信息。
本文件适用于汽车维修企业（以下简称“企业”）预防和处理汽车维修纠纷。受理汽车维修投诉的组 织机构可依据本文件进行纠纷调解，其他汽车维修经营者可参照执行。