GB/T 17242-1998 English Version, GB/T 17242-1998 Guidelines for complaints handling (English Version)

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GB/T 17242-1998 Guidelines for complaints handling (English Version)
Standard No.:	GB/T 17242-1998	Status:	valid remind me the status change Email:
Language:	English	File Format:	PDF
Word Count:	3000 words	Price(USD):	234.0 remind me the price change Email:
Implemented on:	1998-10-1	Delivery:	via email in 1~3 business day

Standard No.:	GB/T 17242-1998
English Name:	Guidelines for complaints handling
Chinese Name:	投拆处理指南
Chinese Classification:	A01 Technical Management
Professional Classification:	GB National Standard
ICS Classification:	03.100.01 03.100.01 Company organization and management in general 03.100.01
Issued by:	State Technical Supervision Bureau
Issued on:	1998-03-06
Implemented on:	1998-10-1
Status:	valid
Language:	English
File Format:	PDF
Word Count:	3000 words
Price(USD):	234.0
Delivery:	via email in 1~3 business day

Standard

GB/T 17242-1998 Guidelines for complaints handling (English Version)
Standard No.	GB/T 17242-1998
Status	valid
Language	English
File Format	PDF
Word Count	3000 words
Price(USD)	234.0
Implemented on	1998-10-1
Delivery	via email in 1~3 business day

Detail of GB/T 17242-1998

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Introduction of GB/T 17242-1998

本标准规定了组织处理消费者对产品质量投诉的基本原则，确定了投诉处理的基本要素、程序及解决争议的途径。
本标准适用于受理投诉的组织。

Contents of GB/T 17242-1998

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