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| SB/T 10954-2012 General technical requirements for consumer goods claims (English Version) |
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Detail of SB/T 10954-2012
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Introduction of SB/T 10954-2012
本标准规定了消费者理赔术语和定义、理赔各方身份界定、理赔原则和范围、理赔各方责任和权力、各方质量责任认定、理赔条件与方式、理赔凭证、期限和程序、商品理赔员培训要求。
本标准适用于消费品。
本标准不适用于工矿产品、工业用原材料、不动产和定制品。
Contents of SB/T 10954-2012