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Detail of T/CAQ 10305-2017
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Introduction of T/CAQ 10305-2017
本标准规定了公用事业服务质量评价的术语和定义、公用事业服务质量评价模型及要素、评价过程等内容。
本标准适用于组织实施公用事业服务质量评价工作，可作为第三方机构评价公用事业服务质量的参考，也可用于公用事业组织进行自我评价。
Contents of T/CAQ 10305-2017