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| T/CCBD 11-2020 Brand management—Requirements of hotel online pre-sale service (English Version) |
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Detail of T/CCBD 11-2020
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Introduction of T/CCBD 11-2020
本标准规定了在线酒店（以下简称“酒店”）预售服务要求、服务流程、监督与评价、紧急事件处理、服务质量控制要求。
本标准适用于酒店通过在线酒店服务平台（以下简称“在线平台”）开展酒店住宿经营活动，也可用于消费者通过在线平台购买酒店住宿服务及对服务进行评价。
Contents of T/CCBD 11-2020