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Chinese Classification
Professional Classification
ICS Classification
Latest
Value-added Services
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| Chinese National Standard Category: Standardization and quality management |
| English Title: | Classification and assessment of service level in telecom service customer service center |
| Chinese Title: | 电信业务客服中心服务等级划分和评定 |
| Standard No.: | T/CCSA 249-2019 |
| Category No.: | M00 |
| Issued by: | China Telecommunications Standardization Association |
| Issued on: | 2019-08-16 |
| Implemented on: | 2019-8-16 |
| Status: | valid |
| Superseded by: | |
| Superseded on: | |
| Abolished on: | |
| Superseding: | |
| Word Count: | 7000 words |
| Similar Standards: | T/CCSA 250-2019 T/TMAC 034.F-2021 T/TMAC 035.F-2021 SL/T 694-2021 T/CCSA 249-2019 T/CCSA 248-2019 YD/T 3313-2018 YD 5073-2005 GB/T 14855-1993 |
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