Standard No.:	DB13/T 1345-2010
English Name:	Specification of logistics distribution service and quality
Chinese Name:	物流配送服务规范
Chinese Classification:	A00    Standardization and Quality Management
Professional Classification:	DB    Provincial Standard
ICS Classification:	03.120.10 03.120.10    Quality management and quality assurance 03.120.10
Source Content Issued by:	Hebei Provincial Quality and Technology Supervision Bureau
Issued on:	2010-12-28
Implemented on:	2011-1-20
Status:	abolished
Abolished on:	2025-10-08
Superseding:	公告：河北省市场监管局关于721项河北省地方标准的公告 2025年第27号
Target Language:	English
File Format:	PDF

本标准规定了物流配送服务的术语和定义、基本要求、配送服务流程、配送中心作业、配送运输、送达服务、信息服务、风险控制、投诉处理和服务量化指标。
本标准适用于提供商贸、快运等第三方物流配送服务的企业。企业内部配送业务可参照执行。