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GB/T 19012-2008   Quality management—Customer satisfaction—Guidelines for complaints handling in organizations (English Version)
Standard No.: GB/T 19012-2008 Status:superseded remind me the status change
Language:English File Format:PDF
Word Count: 12000 words Price(USD):345.0 remind me the price change
Implemented on:2008-12-1 Delivery: via email in 1~3 business day
Standard No.: GB/T 19012-2008
English Name: Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
Chinese Name: 质量管理顾客满意组织处理投诉指南
Chinese Classification: A00    Standardization and Quality Management
Professional Classification: GB    National Standard
ICS Classification: 03.120.10 03.120.10    Quality management and quality assurance 03.120.10
Issued by: AQSIQ,SAC
Issued on: 2008-5-7
Implemented on: 2008-12-1
Status: superseded
Superseded by:GB/T 19012-2019
Superseded on:2020-1-1
Language: English
File Format: PDF
Word Count: 12000 words
Price(USD): 345.0
Delivery: via email in 1~3 business day
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