Standard No.:	MZ/T 048-2026
English Name:	Satisfaction for measurement of public in funeral and interment services
Chinese Name:	殡葬服务公众满意度测评
Chinese Classification:	A12    Supply and Use Relation
Professional Classification:	MZ    Professional Standard - Civil Affairs
ICS Classification:	03.080.30 03.080.30    Services for consumers 03.080.30
Source Content Issued by:	MCA
Issued on:	2026-04-05
Implemented on:	2026-4-5
Status:	valid
Superseding:	MZ/T 048-2013 Funeral service satisfaction evaluation
Target Language:	English
File Format:	PDF

本文件规定了殡葬服务公众满意度测评的测评要求、测评指标、测评过程、测评结果应用等内容。
本文件适用于殡葬服务机构的社会公众满意度的测评。