Standard No.:	T/CCBD 11-2020
English Name:	Brand management—Requirements of hotel online pre-sale service
Chinese Name:	品牌管理　酒店在线预售服务要求
Chinese Classification:	A00    Standardization and Quality Management
Professional Classification:	T/    Social Organization Standard
Source Content Issued by:	CCBD
Issued on:	2020-06-22
Status:	valid
Target Language:	English
File Format:	PDF
Word Count:	5500 words
Translation Price(USD):	165.0
Delivery:	via email in 1~3 business day

本标准规定了在线酒店（以下简称“酒店”）预售服务要求、服务流程、监督与评价、紧急事件处理、服务质量控制要求。
本标准适用于酒店通过在线酒店服务平台（以下简称“在线平台”）开展酒店住宿经营活动，也可用于消费者通过在线平台购买酒店住宿服务及对服务进行评价。