Standard No.:	T/CCIA 0012-2021
English Name:	Specification for after-salesservice of building sanitary ceramics industry
Chinese Name:	建筑卫生陶瓷行业售后服务规范
Chinese Classification:	Q04    Basic standards and general methods
Professional Classification:	T/    Social Organization Standard
ICS Classification:	91.100.01 91.100.01    Construction materials in general 91.100.01
Source Content Issued by:	CCIA
Issued on:	2021-12-31
Status:	valid
Target Language:	English
File Format:	PDF
Word Count:	7500 words
Translation Price(USD):	225.0
Delivery:	via email in 1~3 business day

本文件是建筑卫生陶瓷领域通用规范，规定了建筑卫生陶瓷产品的售后服务基本要求、服务内容、服务保障、服务质量管理和服务评价及改进，建立了建筑卫生陶瓷行业统一的售后服务质量体系。本标准适用于从事建筑卫生陶瓷产品生产、销售和服务的组织。