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| TY/T 3001-2014 Service quality management for sports place General requirements (English Version) |
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Detail of TY/T 3001-2014
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Introduction of TY/T 3001-2014
本标准规定了体育场所服务质量管理的总则、服务保障要求、服务运行管理、服务能力管理以及服务质量管理的监督、分析和改进。
本标准适用于体育场所（符合3.1的规定）的服务质量管理。
Contents of TY/T 3001-2014