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| DB13/T 1306-2010 (English Version) |
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Detail of DB13/T 1306-2010
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Introduction of DB13/T 1306-2010
本标准规定了 “一日游”服务质量规范中的术语和定义、质量管理要求、宣传和咨询、销售、交通、导游、餐饮、购物、安全和投诉处理等环节服务质量要求。
本标准适用于河北省境内旅行社提供的“一日游”旅游服务。
Contents of DB13/T 1306-2010