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GB/T 19012-2019   Quality management—Customer satisfaction—Guidelines for complaints handling in organizations (English Version)
Standard No.: GB/T 19012-2019 Status:to be valid remind me the status change
Language:English File Format:PDF
Word Count: 16500 words Price(USD):495.0 remind me the price change
Implemented on:2020-1-1 Delivery: via email in 1~5 business day
Standard No.: GB/T 19012-2019
English Name: Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
Chinese Name: 质量管理 顾客满意 组织投诉处理指南
Chinese Classification: A00    Standardization and Quality Management
Professional Classification: GB    National Standard
ICS Classification: 03.120.10 03.120.10    Quality management and quality assurance 03.120.10
Issued by: SAMR and SAC
Issued on: 2019-06-04
Implemented on: 2020-1-1
Status: to be valid
Superseding:GB/T 19012-2008 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
Language: English
File Format: PDF
Word Count: 16500 words
Price(USD): 495.0
Delivery: via email in 1~5 business day
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