Standard No.:	GB/T 32960.1-2025
English Name:	Technical specifications for remote service and management system for electric vehicles—Part 1：General principle
Chinese Name:	电动汽车远程服务与管理系统技术规范 第1部分：总则
Chinese Classification:	T35    Electronic/electrical equipment and instruments for vehicle in general
Professional Classification:	GB    National Standard
Source Content Issued by:	SAMR; SAC
Issued on:	2025-05-30
Implemented on:	2025-12-1
Status:	valid
Superseding:	GB/T 32960.1-2016 Technical specifications of remote service and management system for electric vehicles—Part 1: General principle
Target Language:	English
File Format:	PDF
Word Count:	6500 words
Translation Price(USD):	195.0
Delivery:	via email in 1 business day

GB/T 32960.1-2025 Technical specifications for remote service and management system for electric vehicles - Part1: General principle 1 Scope This document specifies the system architecture and general requirements for the remote service and management system for electric vehicles. This document is applicable to data communication among on-board terminals, enterprise service and management platforms and public service and management platforms of pure electric vehicles, plug-in hybrid electric vehicles and fuel cell electric vehicles. 2 Normative references The following documents are referred to in the text in such a way that some or all of their content constitutes requirements of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. GB/T 19596 Terminology of electric vehicles GB/T 32960.2 Technical specifications of remote service and management system for electric vehicles - Part 2: On-board terminal GB/T 32960.3 Technical specifications of remote service and management system for electric vehicles - Part 3: Communication protocol and data format GB/T 32960.4 Technical specifications for remote service and management system for electric vehicles - Part 4: Conformance test 3 Terms and definitions For the purposes of this document, the terms and definitions given in GB/T 19596 and the following apply. 3.1 remote service and management system for electric vehicles system that collects, processes and manages information on electric vehicles and provides information services for networked users Note: The remote service and management system for electric vehicles consists of public service and management platforms, enterprise service and management platforms and on-board terminals. 3.2 public service and management platform platform established by the state, local government or their designated institutions for data collection and unified management of electric vehicles within a specific range 3.3 enterprise service and management platform platform built by complete vehicle manufacturers themselves or of entrust third-party technical units to manage electric vehicles and users within their service scope and provide safe operation services and management 3.4 on-board terminal device or system installed on an electric vehicle to collect and store the key status parameters of the complete vehicle and system components and send them to the platform 4 System architecture 4.1 See Figure 1 for the overall structure of remote service and management system for electric vehicles.

Foreword i Introduction iii 1 Scope 2 Normative references 3 Terms and definitions 4 System architecture 5 General requirement 5.1 On-board terminal 5.2 Enterprise service and management platform 5.3 Public service and management platform 5.4 Data interaction communication protocol